Frequently Asked Questions
Garden Lane Backpackers FAQ
At Garden Lane Backpackers, we know how valuable your time is when you’re planning an adventure in Dublin. That’s why we’ve gathered the most common questions from our guests into one handy FAQ page — so you can find everything you need to know before you even check in. From our central location to useful facilities such as kitchen access and self check-in, it’s all here to help you make the most of your stay.
Our team wants you to feel confident and well-prepared before your trip. Below, you’ll find essential details about booking options, check-in times, amenities and local travel tips. And if you still have any doubts, our friendly staff at reception are always happy to help.
Booking & Availability
Individual bookings can be made directly through our website or via trusted third-party platforms.
For group bookings (4+ guests), please contact us at groups@canbe.ie or submit an enquiry through our website.
To provide a tailored quote, include your travel dates, number of guests, age range and any specific requirements.
Yes, subject to availability.
Yes, but children under 8 years old are not accepted. Guests between 8-17 years old must be accompanied by responsible adults and are not permitted in shared dorms with other guests. Be sure to book a private room when booking with a kid between 8-17 years old. Check-in with a minor in a shared dormitory will not be possible and no refund will be available.
All our shared dormitories are equipped with bunk beds.
Although dormitories are shared spaces, we pride ourselves on providing a comfortable and private experience Our bunk beds are designed with privacy in mind and include individual reading lights, power outlets and privacy curtains.
We offer only shared bathroom options. Several bathrooms are conveniently located on each floor of the hostel.
We recommend booking as early as possible, especially during peak season (St. Patricks, summer, comemmorative dates). Student groups should book at least 6 months in advance where possible.
We always do our best to accommodate friends and groups as close together as possible. If you would like you and your friends to stay in the same room, please let us know when making your booking. We will confirm whether this is possible or not. All requests are subject to availability.
Check-in & Arrival
All guests must present a valid photo ID at check-in.
Non-EU citizens must provide a valid passport.
EU citizens must provide valid ID, Driver License or passport.
Identification documents will be scanned and securely stored as part of the check-in process.
Check-in starts from 3 PM, with early check-in possible for a fee and subject to availability. Opening time varies, please, contact our front desk here for further information. Late arrivals must be informed in advance. Check-out is by 11 AM, but you may remain in the common areas until 3 PM. Late check-out incurs an automatic €20 surcharge per person.
A card is required for the deposit, taken as a transaction of €30 per person (€50 for walk-ins). Groups of 4+ must pay a group security deposit in one transaction only. Security deposits are refunded at check-out if there’s no damage.
Payments & Cancellations
For bookings made directly through our website, you can cancel or modify your reservation using the confirmation email received at booking.
Cancellations or changes must be made at least 2 days before your check-in date to be eligible for a refund. If you cancel less than 2 days before check-in or if you do not show up, no refund will be issued.
Non-refundable rates cannot be refunded.
For bookings made through third-party platforms (such as Booking.com, Hostelworld, etc.), all cancellations and modifications must be handled directly via those channels according to their policies.
We strongly recommend reviewing the cancellation terms before booking to avoid disappointment. If you experience any issues or have further questions, please contact our front desk for assistance.
Individual bookings: payment follows the conditions of your selected rate.
Groups: final payment is typically due one month before arrival unless otherwise stated.
We accept credit/debit cards. Invoices are available upon request.
Facilities & Services
Enjoy a complimentary light continental breakfast daily from 7:30 AM to 10:30 AM. The buffet includes breads, cereals, jams, butter, fruit, coffee, milk and juice. Items may vary depending on availability.
Please note that as this is a complimentary breakfast, we do not offer special dietary options. Guests are welcome to use the kitchen to prepare their own meals if preferred (please remember to wash your dishes after use). Alternatively, guests can enjoy a full breakfast with a discount at our partner restaurants.
All guests enjoy fresh linen and a made bed on arrival. Towels are included for private rooms only; dorm guests can rent towels at reception during opening times.
Yes, you can borrow hairdryers and irons free of charge from reception by leaving a valid ID as a deposit. We also sell travel adaptors suitable for Irish sockets to help keep your devices powered during your stay.
Additionally, you’ll find padlocks, toiletries, earplugs and other essential travel accessories available for purchase at reception, ensuring you have everything you need without having to bring it all with you.
Private parking is available but must be reserved ahead of time (limited availability). Payment is due at check-in and can be made by card or in cash. In case of self-check-in, payment is taken in advance via safe link.
Yes, there’s a designated smoking area (balcony on the third floor). Smoking or vaping inside the building is strictly prohibited and subject to a €250 fine.
Yes, Garden Lane Backpackers has a spacious, fully equipped kitchen for guest use, open daily except during cleaning times. Also has a laundry room, with washing and drying tokens sold at reception alongside washing tablets.
We don’t offer a dedicated luggage storage room, but every bed has an individual locker for your valuables. You’ll need a padlock to use it — if you don’t have one, you can purchase one at reception.
Accessibility features vary. Please contact us directly to discuss your specific requirements and we will be happy to advise on the most suitable option.
Yes. Complimentary Wi-Fi is available throughout the hostel.
Location & Directions
Garden Lane Backpackers is approximately 45 minutes by bus from Dublin Airport. Search Google Maps for “D08 VY00” upon airport arrival.
It’s served by the Dublin Express 782 which drops you at Usher’s Quay (stop 1445) or Merchant’s Quay (stop 1444), 10-minute walk from the hostel. Tickets cost around €11 one-way, book it online or drop a line to gardenlane@canbe.ie and we’ll help you book it.
Alternatively, you can take Dublin Bus (public transport) by catching bus N. 16 or N. 41 from Dublin Airport. Get off at Dublin City Centre, then transfer to bus N. 13, 73, G1, or G2, which will drop you just a 5-minute walk from the hostel. Dublin bus fare is around €2.60 payable in coins or ticket (Leap Card). The hostel is located a 15-minute walk from the Temple Bar area.
See our Interactive Map of Dublin for self-guided tours, check out our blog for inspiration and travel tips. You can also find plenty of useful tips and inspiration on our Instagram. Drop us a message on socials, our reception team is always happy to recommend attractions, transport options and local partner discounts.
Yes, absolutely. You can book a wide range of tours, attractions, and activities directly with us, making it easy to plan your stay and explore Dublin and Ireland.
We offer options such as pub crawls, walking tours, Irish day tours, airport transfers, and entry tickets to popular attractions. You can browse and book everything online through our dedicated booking links or simply drop us a message and our team will be happy to help you choose the best options.
If you prefer, you can also arrange and book tours directly at reception during your stay.

